Last updated: 24 July 2026
Effective date: 24 July 2026
These Terms of Service, Privacy Notice, Data Processing Terms and AI Transparency Notice govern the use of Pro Radio Sidekick AI, including its online content-generation service, WordPress integration, editorial-review functions, technical logs, audit records and related features, collectively referred to as the “AI Service”.
The AI Service is operated by:
Qantum Themes S.L.
VAT number: ESB02979078
C. Juan Bautista Labana, 4 loc 2
50011 Zaragoza, Spain
Email: info@qantumthemes.com
“Pro Radio”, “Sidekick AI”, “we”, “us” and “our” refer to Qantum Themes S.L.
By activating or using the AI Service, the customer and each authorised user confirm that they have read and accepted this document, together with the applicable Pro Radio licence terms, general Terms of Service and general Privacy Policy.
Where this document contains provisions specifically applicable to the AI Service, those specific provisions prevail over conflicting general provisions.
Sidekick AI is a production feature and is no longer offered as a beta service.
The AI Service assists authorised WordPress users in creating draft music and radio-related articles based on information selected or submitted by the user, which may include:
The generated article is returned to the customer’s WordPress installation as a draft or editable article. Sidekick AI is an editorial-assistance tool and is not intended to operate as an autonomous publishing system.
Generative artificial intelligence is probabilistic. Production status does not mean that every generated statement will be correct, current, complete, original, suitable or legally usable.
The AI Service may produce inaccurate information, invented details, incorrect attribution, outdated information, generic language or content that resembles material produced for other users.
The AI Service currently uses artificial-intelligence models supplied through the OpenAI API.
We may change the selected model, model version or technical provider where reasonably necessary for security, reliability, availability, compliance, cost control or product improvement.
A change of model or provider does not remove the customer’s obligation to review generated content before publication.
All content generated by Sidekick AI must be treated as an unverified draft.
The customer must not rely on generated content as an authoritative source of facts. Before publishing or updating an AI-assisted article, an authorised user must review and correct it.
The review should include, where relevant:
Sidekick AI requires an authorised WordPress user to confirm an editorial-review statement before AI-generated content can be published or updated as reviewed content.
The review confirmation records that the user has reviewed the relevant version and accepts editorial responsibility for its publication.
The statement displayed to the reviewer may be translated into the language of the customer’s WordPress installation. The system records:
The editorial approval applies only to the exact title and article content reviewed by the user.
If the title or content is changed after approval, the previous review may be invalidated automatically. The modified version must then be reviewed and approved again before publication.
The customer, website owner and publishing user remain responsible for:
Qantum Themes S.L. does not act as the publisher, editor or independent factual verifier of articles published on the customer’s website.
Sidekick AI identifies generated output as AI-assisted content.
The system may include:
The visible editorial notice may be removed after the required human review has been completed. Technical machine-readable marking is intended to remain associated with the generated content.
Users must not intentionally disable, falsify or remove technical transparency measures for the purpose of deceiving readers, concealing AI use or avoiding applicable legal obligations.
Where AI-generated or AI-manipulated text is published for the purpose of informing the public about matters of public interest, the customer or publisher may be subject to specific transparency obligations under Article 50 of Regulation (EU) 2024/1689.
Human review and editorial responsibility may be relevant when determining whether an exception or different disclosure treatment applies. However, the use of Sidekick AI’s review function does not automatically guarantee that a visible disclosure is unnecessary in every context.
The publisher must assess the subject, purpose, audience and applicable law and must provide a clear disclosure where required.
The customer must ensure that employees, contractors, editors and other persons authorised to use Sidekick AI receive instructions and an appropriate level of AI literacy, taking into account their role, knowledge, experience and the context in which the generated content will be used.
Sidekick AI is intended for low-risk editorial assistance, particularly music, entertainment, radio, playlist, chart and cultural content.
It is not intended for:
The customer must not adapt or use the AI Service for these purposes.
The customer must only submit data that it is authorised to process and transmit.
Unless strictly necessary, legally authorised and appropriately protected, users must not submit:
Users must not use the AI Service to create unlawful, defamatory, discriminatory, fraudulent, deceptive, abusive, infringing or malicious content.
The customer retains the rights it holds in material submitted to the AI Service.
Subject to applicable law, the applicable Pro Radio licence and third-party rights, the customer may edit, use and publish generated output on the licensed website.
AI-generated output may not be unique. Other users may receive similar ideas, phrases, structures or content.
We do not guarantee that generated content:
The customer is responsible for checking names, trademarks, quotations, lyrics, images and other protected materials before publication.
Ownership of the Sidekick AI software, interfaces, source code, designs, security systems, prompt systems and documentation remains with Qantum Themes S.L. and its licensors.
Access to Sidekick AI may depend on:
Credit limits, eligible plans, included usage and pricing may change. Material changes will be communicated where reasonably required.
Generation requests may fail or be delayed because of maintenance, network failure, provider limitations, rate limits, security controls or other technical causes.
We may temporarily limit or suspend access where necessary to:
We do not guarantee uninterrupted or error-free availability.
Qantum Themes S.L. acts as data controller for personal data processed for its own purposes, including:
The customer or website owner generally acts as controller for:
To the extent that generation input contains personal data controlled by the customer, Qantum Themes S.L. processes that data on the customer’s documented instructions for the purpose of providing, securing and supporting the AI Service.
The Data Processing Terms in Section 19 apply to this processing.
We may process:
The complete licence key is not intentionally stored in technical or long-term audit logs.
Generation input may include:
Generation input may contain personal data if the user includes it.
For a limited period, technical logs may contain the article generated by the AI Service and related generation information.
We may process:
When a user confirms or invalidates an editorial review, the online audit record may contain:
The long-term audit record does not intentionally store:
The stored content hash is intended to demonstrate which version was approved. It is not intended to reconstruct the article.
The customer’s WordPress installation stores supporting metadata on the generated post, which may include:
This local information is controlled by the customer and remains on the customer’s website until deleted by the customer or its hosting provider.
Generation input, generated output, licence information and identifiers are processed to generate content, return it to WordPress, administer credits and provide the requested service.
Legal basis: Article 6(1)(b) GDPR, performance of a contract or steps requested before entering into a contract.
Technical data, IP addresses, identifiers, errors and security events are processed to authenticate requests, prevent replay attacks, control unauthorised access, investigate misuse and protect the service.
Legal basis: Article 6(1)(f) GDPR, our legitimate interests in service security, fraud prevention and protection of customers and infrastructure.
Limited technical logs are processed to diagnose errors, investigate failed requests, maintain compatibility and improve reliability.
Legal basis: Article 6(1)(b) and Article 6(1)(f) GDPR.
Review events, statement information and content hashes are retained to demonstrate that human review occurred, preserve accountability evidence, investigate disputes and support responsible use of AI-assisted publishing.
Legal basis: Article 6(1)(f) GDPR, our legitimate interests and those of customers in demonstrating review, preventing misuse and establishing, exercising or defending legal claims; and Article 6(1)(c) GDPR where processing is required by an applicable legal obligation.
Limited information may be retained or disclosed where necessary to comply with law, respond to authorities or establish, exercise or defend legal claims.
Legal basis: Article 6(1)(c) and Article 6(1)(f) GDPR.
The AI Service does not use this information to make automated decisions producing legal or similarly significant effects concerning users.
The generated draft, published article and local review metadata are stored on the customer’s own WordPress installation and hosting environment.
The customer controls that environment and is responsible for its security, backups, user permissions and retention practices.
The Pro Radio AI online service is hosted using infrastructure supplied by:
Contabo GmbH
Welfenstraße 22
81541 Munich
Germany
Contabo GmbH acts as a hosting processor for Qantum Themes S.L. Qantum Themes S.L. has concluded a Data Processing Agreement with Contabo GmbH under Article 28 GDPR covering the relevant Virtual Dedicated Server service.
The server used for the Pro Radio AI service is physically located in Contabo’s St. Louis, Missouri, United States data-centre environment.
The operation of that data centre is performed by:
Contabo Inc.
710 N Tucker Blvd., Suite 420
St. Louis, Missouri 63101
United States
Contabo Inc. acts as an authorised subprocessor for the operation of the St. Louis data centre.
Generation data, technical logs, editorial-review audit records and related operational metadata stored on this infrastructure are therefore processed in the United States.
Access to the online administration and stored records is restricted to authorised personnel.
The information required to produce an article is transmitted to the OpenAI API.
For customers established in the European Economic Area, OpenAI’s applicable Data Processing Addendum identifies OpenAI Ireland Ltd. as the contracting entity for relevant processor activities.
OpenAI states that inputs and outputs submitted through its business and API services are not used to train its models by default unless the API customer explicitly opts in.
The service uses API configurations intended to avoid unnecessary persistent application state where supported. OpenAI may nevertheless retain API abuse-monitoring information, which may include prompts, responses and related metadata, for up to 30 days unless longer retention is legally required or different approved controls apply.
Further information is available from:
Personal data may be processed by:
Processors receive only the personal data reasonably necessary to perform their assigned services and are subject to contractual confidentiality, security and data-protection obligations.
Where a provider processes personal data on our behalf, we require an appropriate agreement in accordance with Article 28 GDPR.
A current list of material subprocessors and information about relevant processing locations may be requested from info@qantumthemes.com.
Where required, customers will be informed of material subprocessor changes and may raise reasonable objections based on substantiated data-protection concerns.
We do not sell Sidekick AI personal data or use it for third-party advertising profiles.
Qantum Themes S.L. is established in Spain, while the Pro Radio AI server is located in St. Louis, Missouri, United States.
The transmission and storage of generation information, technical logs and editorial-review records on that infrastructure therefore involves processing outside the European Economic Area.
The contractual structure is as follows:
The Standard Contractual Clauses form part of the applicable Contabo Data Processing Agreement and provide contractual safeguards under Article 46 GDPR, including enforceable data-subject rights, obligations concerning security, public-authority access, onward transfers, audits and deletion.
Supplementary technical and organisational measures include, where applicable:
Service providers operating in the United States may be required to respond to legally valid requests from United States public authorities. The applicable Standard Contractual Clauses contain obligations concerning notification, assessment, challenge and documentation of such requests.
Information about the applicable transfer safeguards, or a copy of the relevant contractual provisions subject to necessary confidentiality, security and personal-data redactions, may be requested from info@qantumthemes.com.
Detailed technical logs are normally retained for 60 days from generation.
These logs may include:
Technical logs are used for troubleshooting, security, request verification, abuse prevention and service reliability.
After the retention period, they are scheduled for deletion unless continued retention is reasonably necessary for an active security investigation, legal requirement or legal claim.
Limited editorial-review audit records are retained for approximately five years, implemented as 1,826 days from the latest review or invalidation event.
These records contain the limited review evidence described in Section 9.5. They do not normally contain the complete prompt, complete article, reviewer email address or reviewer IP address.
The longer retention period is used to preserve evidence of human review, demonstrate accountability, investigate disputes and establish, exercise or defend legal claims.
Usage, score and credit-related operational records may be retained for up to 24 months for quota administration, troubleshooting, fraud prevention and service analysis.
Local post content and metadata remain on the customer’s WordPress installation until deleted by the customer, site administrator or applicable hosting-retention process.
Under OpenAI’s standard API controls, abuse-monitoring logs may be retained for up to 30 days, unless a different approved retention control applies or longer retention is required by law.
Where Qantum Themes S.L. configures backups for the Virtual Dedicated Server or application data, deleted information may remain temporarily in protected backup copies until overwritten according to the applicable backup-rotation cycle. Backup data is not used for ordinary service operations and is restored only where necessary for disaster recovery, security or system integrity.
Qantum Themes S.L. uses technical and organisational measures designed to protect AI Service data, including as appropriate:
Contabo protects the underlying data-centre and hosting infrastructure according to the technical and organisational measures included in its Data Processing Agreement.
Because the service runs on a Virtual Dedicated Server, Qantum Themes S.L. remains responsible for the security and maintenance of the operating system, WordPress installation, application software, firewall configuration, administrator accounts, installed components, application-level backups and the integrity of data stored or transmitted by the service.
No internet-based system can guarantee absolute security. Customers must also protect their WordPress accounts, hosting environments, passwords, administrator accounts and local backups.
Subject to the conditions and limitations of applicable law, individuals may request:
Requests may be submitted to:
We may need to verify the requester’s identity.
Where Qantum Themes S.L. processes information solely on behalf of a customer, we may refer the request to that customer or assist the customer in responding.
Certain information may be retained despite a deletion request where retention is necessary for a legal obligation, service security, fraud prevention or the establishment, exercise or defence of legal claims.
Individuals also have the right to lodge a complaint with the Spanish Data Protection Agency, or another competent supervisory authority:
Spanish Data Protection Agency — AEPD
The following activities are prohibited:
We may suspend or terminate access where misuse is detected or reasonably suspected.
The AI Service is provided as an editorial-assistance tool.
To the maximum extent permitted by law, we do not warrant that generated content will be:
The customer remains responsible for human review and publication.
Liability is subject to the limitations established in the applicable Pro Radio licence and general Terms of Service. Nothing in this document excludes or limits liability that cannot legally be excluded or limited.
This section applies where Qantum Themes S.L. processes personal data on behalf of the customer through the AI Service.
The processing concerns AI-assisted article generation, delivery, technical support, service security, usage management and editorial-review functions.
Processing continues for the duration of the customer’s use of the AI Service and for the retention periods described in this document.
Processing may include:
Personal data may concern:
The customer must not intentionally submit special-category or criminal-offence data unless separately agreed, strictly necessary and legally authorised.
We process customer-controlled personal data only:
If we believe that an instruction infringes applicable data-protection law, we may suspend the affected processing and inform the customer.
Persons authorised to process customer data are subject to confidentiality obligations.
We maintain technical and organisational measures appropriate to the nature, scope, context and risks of the processing.
The customer grants general authorisation for the use of subprocessors necessary to provide the AI Service, including hosting, AI model, security and infrastructure providers.
The current material subprocessors include Contabo GmbH, Contabo Inc. for operation of the St. Louis data centre, and OpenAI Ireland Ltd. together with its authorised subprocessors.
We require subprocessors to accept appropriate data-protection obligations.
Where required by law, we will provide notice of material subprocessor changes and allow the customer to raise a reasonable objection based on substantiated data-protection grounds.
Taking into account the nature of the processing and the information available to us, we will provide reasonable assistance regarding:
Where we become aware of a personal-data breach affecting customer-controlled data, we will notify the customer without undue delay and provide reasonably available information needed for the customer’s assessment and notification obligations.
Following termination, customer-controlled data will be deleted according to the retention periods described in this document, unless continued retention is required by law or reasonably necessary for security or legal claims.
The customer remains responsible for exporting or deleting content stored on its own WordPress installation.
We will make available information reasonably necessary to demonstrate compliance with applicable processor obligations.
Audit requests must be proportionate, protect other customers’ confidentiality, avoid compromising service security and, where possible, rely first on existing documentation and compliance evidence.
We may update the AI Service, models, providers, prompts, safeguards, retention mechanisms or these terms to reflect:
Material changes will be published or otherwise communicated where required.
Continued use after the effective date of updated terms constitutes acceptance where permitted by law.
We may suspend or terminate access where a customer or user:
Termination does not remove obligations or liabilities arising before termination.
These terms are governed by Spanish law and applicable European Union law.
Mandatory consumer rights remain unaffected.
Where legally permitted, disputes shall be submitted to the courts identified in the applicable Pro Radio licence and general Terms of Service.
Questions concerning Sidekick AI, privacy, data-processing terms or these conditions may be sent to:
Qantum Themes S.L.
Email: info@qantumthemes.com
Website: https://pro.radio/
Copyright 2019-2026 ProRadio® Qantum Themes SL® ESB02979078 All Rights Reserved
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